Cookbookify
Refund and Returns Policy
Refund Policy
At Cookbookify, we are committed to providing high-quality products, e-learning materials, and services to help our customers enjoy delightful baking experiences. Please read our policies carefully before making a purchase.
Digital Products (E-Learning Courses, Recipes & Materials)
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Once an order for any digital product (such as e-learning courses, recipes, or other downloadable content) is successfully placed and access is provided via email, it is considered final and non-refundable.
Due to the nature of our digital offerings and the instant accessibility of these materials upon purchase, we follow a No Refund Policy for such items.
We encourage all customers to carefully review course descriptions, samples, and product details before completing a purchase to ensure the product meets your expectations.
Shipping Policy
Shipping Policy (India Only)
Processing Time
Orders are processed within 1–2 business days (excluding Sundays and public holidays).
Once your order is confirmed, you will receive an email/SMS notification.
Shipping Timeframe
Standard delivery across India takes 7–8 business days after order processing.
Delivery times may vary slightly depending on your location, pincode serviceability, and courier availability.
Shipping Charges
Shipping charges (if applicable) will be calculated and shown at checkout.
We may offer free shipping on promotional orders or above a certain order value.
Order Tracking
Once your order has been shipped, you will receive a tracking ID via email/SMS.
Tracking details may take up to 24 hours to reflect on the courier’s website.
Delivery Areas
We currently ship to most locations across India.
If your pincode is unserviceable, we will notify you promptly and issue a refund (if applicable).
Delays
While we aim to deliver within 7–8 days, unforeseen delays (weather, strikes, courier issues, festivals, or remote area service) may extend delivery times.
We appreciate your patience and understanding in such cases.
Contact Us
For questions regarding your order or shipping, please reach out to us at:
📧 [digitalmall610@gmail.com] | 📞 [+91 8887446397]
Refund Policy for Physical Products
- In case of any refund is approved, it will take 5-7 business days to get credited to your original payment method
Refunds or cancellations for physical products are only possible if:
The product has not yet been shipped.
Once your order has been shipped, we will not be able to cancel, refund, or modify the order.
If a refund is approved, it will be credited within 5–7 business days to your original payment method.
Kindly contact us immediately after purchase if any changes are required.
🚀 Cookbookify Team
We strive to offer the best baking education and customer experience. If you have any concerns, please reach out — we’re here to help whenever needed.